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Accessibility Statement

The Limestone Laundry Co. is committed to ensuring our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive online experience so that all visitors can easily access our services, information, and support.

Our Commitment

We aim to follow accessibility best practices in line with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to the greatest extent possible.

This includes:

  • Designing pages for clear navigation and readability

  • Using alt text for images where appropriate

  • Ensuring sufficient color contrast for text and backgrounds

  • Supporting keyboard navigation and screen readers

Ongoing Efforts

Accessibility is an ongoing effort for us. We regularly review our website to identify and fix any potential accessibility barriers. 

Assistance

If you have difficulty accessing any part of our website or need help placing an order, please contact us:

📧 Email: info@limestonelaundryco.ca
📞 Phone: 613-893-3835

We will work with you to provide the information, item, or transaction you need through an accessible method that meets your requirements.

Feedback

We welcome feedback on our accessibility efforts. If you have suggestions to improve accessibility, please let us know at info@limestonelaundryco.ca.

Privacy Policy

1. Introduction At Limestone Laundry Co., your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using our site or placing an order, you agree to the practices described below.

2. What Information We Collect We may collect the following types of personal information: Contact details (name, phone number, email address) Delivery details (address, pickup/drop-off instructions) Order information (services requested, notes, preferences) Payment details (via third-party processors – we do not store your card info) Communication data (emails, messages, service requests) Website usage data (IP address, browser type, device info — collected through cookies)

3. How We Use Your Information We use your information to: Fulfill and manage your laundry service orders Communicate with you about your order status or changes Send updates, reminders, or promotional offers (if you opt in) Improve our website and customer experience Respond to feedback, inquiries, or complaints Comply with legal obligations

4. How We Share Your Information We do not sell or rent your personal data. Your information may only be shared with: Trusted third-party service providers, such as payment processors, Wix (our website platform), and delivery tools, to help us operate our business Law enforcement or legal authorities if required by law or in response to legal process

5. How We Protect Your Information We use appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and trusted platforms (like Wix and Square). However, no online service is 100% secure — so we recommend you take care when submitting sensitive information online.

6. Your Rights & Choices You have the right to: Request access to the personal data we hold about you Ask for corrections or updates to your information Withdraw consent for promotional emails (unsubscribe anytime) Request deletion of your personal data (where applicable by law) To exercise these rights, contact us at info@limestonelaundryco.ca

7. Minors' Information Our services are intended for adults. We do not knowingly collect personal data from minors under the age of 16. If we become aware of such data, it will be deleted promptly.

8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Please review it periodically.

10. Contact Us If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: 📧 info@limestonelaundryco.ca 📍 Limestone Laundry Co., Kingston, ON, Canada

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